Please only click below if instructed by a Support Agent, if you need support, please email us at [email protected] first!
1. Click the button below to connect to a support agent:
Click here to access Support
2. After downloading, click on the downloaded file on the bottom left of your screen
3. Provide your agent with the ID number and password.
By requesting and accepting a remote session from a Berman Consulting Group representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. Berman Consulting Group does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the software or system performance.
Berman Consulting Group recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before allowing Berman Consulting Group's operator to initiate a remote support session. Berman Consulting Group further recommends that you remain seated at your desktop throughout the entire remote session.